I've held off doing this for 14yrs but due to the amount of no show's and late cancellations recently I will now require a £20 deposit from all new clients for any bookings including consultations. This will be credited to your service on the day off application but anyone cancelling later than 12-24 hours or no show's it is strictly non-refundable!
For all existing clients please respect my time as I respect yours. I completely understand things can happen which is why I'll waiver your first no show or late cancellation.
You will also not be charged if you cancel within a minimum of 12-24 hours before your appointment starts.
However from your 2nd no show or late cancellation you will be charged £20 which will be added to your next visit.
I do my best to accommodate everyone, sometimes even working on my day off, and I hate turning away any clients, so please if everyone could be a little more thoughtful and respectful I would really appreciate it.
Thank you for understanding ❤️